JENNIFER TORONTO
TORONTO · SINCE 2001
SHIPPING POLICY
Last updated: May 2026
FREE SHIPPING · Canada Post
On all orders · No minimum spend · Tracking included
Jennifer Toronto offers free shipping on all orders, with no minimum spend required. Your style picks come straight to your door, with tracked delivery via Canada Post. Processing time: 1–3 business days. Delivery time: 8–12 business days.
YOUR ORDER, STEP BY STEP
1 ORDER → Confirmation right away
2 PROCESSING → 1–3 business days
3 SHIPPING → Canada Post tracked
4 DELIVERY → 8–12 business days
DELIVERY TIMES
Phase Timeframe
Order processing 1–3 business days (may take longer for orders placed Friday evening or over the weekend)
Estimated delivery 8–12 business days after shipping
HOW TO PLACE AN ORDER
The checkout process at Jennifer Toronto is simple and quick. Follow the steps below:
- Product
Go to the product page and add the item you'd like by clicking the black "Add to Cart" button. Make sure you've selected the correct variants (size, colour). - Checkout
Click "Checkout". Enter your correct delivery details on the information page. Once everything is filled in correctly, click "Continue to Shipping". - Review
Review the delivery details you've entered on the shipping page. This confirms that all deliveries are completely free. Click "Continue to Payment". - Payment
Choose your preferred payment method. All payments are SSL-encrypted — you can always count on a secure payment environment. - Confirmation
Click "Complete Order" and you'll be redirected to your chosen payment method. Follow the instructions to finalize your purchase. If you run into any issues, get in touch with us.
PAYMENT METHODS
At Jennifer Toronto, all payment methods are SSL-encrypted, meaning you can always count on a secure payment environment.
Credit Card — Visa · Mastercard · AMEX · Maestro
PayPal — PayPal account
Apple Pay / Google Pay — Digital payment
SHIPPING COSTS
100% FREE · NO MINIMUM SPEND
We cover the shipping costs on all orders. All our products are delivered straight to your door, completely free of charge.
SHIPPING YOUR ORDER
Found the perfect look or accessory on our website? We want you to be able to wear it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.
To offer fair prices on our products, we've chosen to group orders together in larger batches and ship them once we reach the required minimum quantity. We appreciate your understanding and your willingness to help us build a better, more sustainable world.
Please note: like many other online shops, we're often very busy, and delays can occur. We ask that you factor this in when placing your order. We'll do our best to ship your order as quickly as possible.
TRACKING YOUR SHIPMENT
Once your order has been shipped, you'll receive an email with your Canada Post tracking number. You can follow your delivery status on the Canada Post website using the tracking number provided.
If you haven't received a shipping confirmation email within 5 business days of ordering, please check your spam folder or get in touch with us at info@jennifer-toronto.com.
INTERNATIONAL DELIVERIES
We deliver across Canada. For deliveries to other countries, please contact us beforehand at info@jennifer-toronto.com to check availability and delivery times.
Please note that any customs duties, taxes, or other local charges for deliveries outside Canada are the customer's responsibility.
INCORRECT DELIVERY ADDRESS
Please double-check your delivery address carefully before confirming your order. If a customer provides an incorrect address, Jennifer Toronto takes no responsibility for non-delivery or delays.
If you notice an error in your address after placing your order, please contact us immediately at info@jennifer-toronto.com. We'll do everything we can to correct the address, provided the order hasn't been shipped yet.
UNDELIVERED OR LOST PARCELS
If your parcel hasn't been delivered within 20 business days of shipping, please contact us at info@jennifer-toronto.com with your order number. We'll launch an investigation with Canada Post and either refund you or send a replacement item, whichever you prefer.
CONTACT AND SUPPORT
For questions about shipping, delivery, or tracking, please get in touch via the following channels:
Website: https://jennifer-toronto.com
Email: info@jennifer-toronto.com
Shop: Jennifer Toronto
Operated by: Work More LLC
Our customer service team responds within 24–48 business hours.
© 2026 jennifer-toronto.com — Operated by Work More LLC | info@jennifer-toronto.com